Mandom Malaysia Sdn Bhd. ("the Company") pledges to adhere
strictly to laws and regulations relating to protection of
personal information by means of promoting "A Code of Conduct"
that the Company has adopted. The Company believes that it is
its social responsibility as well as the basis of its business
activities to protect personal information of customers, in
order that the Company aims to provide a safety and
comfortable lifestyle for the customers. The Company hereby
adopts and observes its Privacy Policy.
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| 1. |
Privacy
System
The Company considers personal
information of customers to be our important assets.
Under the guidance of its officer in charge of
protection of personal information, the Company arranges
the system for Privacy Policy, and implements the
protection of personal information and the training of
employees concerning privacy.
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| 2. |
Handling of
Personal Information
In order to manage
personal information appropriately, the Company follows
Company rules in gathering, using and entrusting the
handling of personal information to third party.
Disposal of personal information shall also be carried
out appropriately.
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| 3. |
Purpose of
Use
So that the Company may provide customers
with better products and services, the Company makes use
of personal information strictly within the terms of
agreement obtained when conducting questionnaires,
sample distribution, prize competitions, e-mail
services, catalog sales as well as when receiving
various consultations from customers. When gathering
information, the purpose of use of such information is
as clearly defined as possible and the scope of such
information does not go beyond that which is required
for the attainment of the purpose. If any necessity
arises for the use of personal information beyond its
initial purpose of use, the Company informs the customer
about this new purpose prior to use and obtains consent
of the customer.
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| 4. |
Shared Use
The Company may share the use of the
following personal information with its subsidiaries:
| 1. |
Items of personal data
that may be shared:
Name, address, telephone
number, e-mail address, product purchase
history |
| 2. |
Purpose
Questionnaire, product
monitoring, campaign announcements, dispatch of
products/prizes |
| 3. |
Name of person or corporation
responsible for the management of personal
information Mandom Malaysia Sdn Bhd. |
|
| 5. |
Disclosure/Supply of Personal
Information
The Company will not
disclose/supply personal information of customers to
third parties without prior consent given by the
customer concerned, unless there is some special
circumstance such as legal obligation for
disclosure.
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| 6. |
Security
The Company
adopts appropriate security measures to protect personal
information of customer and prevent illegal access,
loss, damage, tampering with or leaking of personal
information. With regard access to databases containing
personal information, the Company restricts the number
of staff with authority of access and takes stringent
measures in order to prevent illegitimate use of
personal information by Company staff as well as
external agents. Should any problems occurs, the Company
takes speedy remedial action.
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| 7. |
Requests
Concerning Personal Information from
Customers
Requests from customers to view,
correct, delete and take other such action over their
own personal information shall be dealt with accordingly
by the Company's support team. However, in order to
prevent the leak of personal information to third
parties, the request is handled only when the Company
can confirm the identity of the customer.
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| 8. |
Personal
Information of Minors
The Company provides the
same protection to personal information of minors as
with adults. Provided however that, the consent of
parents/guardians may be sought as
necessary.
|
| 9. |
Policy
Statement
The Company strictly complies with
laws and regulations, and other relevant rules to
protect personal information, and undertakes a
continuous reform of its management system, including
policies (including this Privacy Policy), organization,
planning, implementation, inspection and review thereof
to protect personal
information. |
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